Saturday, December 15, 2012

Black Library Hardcover Shipping Issues




I have many passions.  40K and Apocalypse and the Horus Heresy in particular is a big one.  I collect comics and have the third ranked silver age Captain America collection in the country, all graded CGC 9.6 or higher.  I also have a big collection of screen used Star Trek props and costumes (I even recently bought the full sized Galileo Shuttlecraft set with a friend and we are restoring it to donate to a museum).  So I am a huge geek and proud of it.  And one of my most important collections is my book collection.  It isn't huge, but I have first editions of most of my favorite books, including a pristine first edition of the limited "Horus Rising" hardcover from 5 years ago.  

I have been buying the limited edition Horus Heresy books and so when The Black Library decided to release all the Horus Heresy books in hardcover over time, I was excited to add them to my collection.  Then I got the first four editions.


The books were merely thrown in a cardboard box with no packing materials other than a single inflatable spacer.  They were bouncing about in the box all the way from England and of course the dust jackets were ruined.  Now, if you are going to sell hard cover books for collectors, you better get used to the idea that we all want our books in excellent condition.  We don't want books that look like they have been in a used book store for 20 years.

And Black Library knows how to do this as they do a great job with their limited edition books, which are shrink wrapped and packed in purpose-built boxes.

So I contacted The Black Library and I got a nice email from Black Library customer service saying they appreciated my photos and were addressing the problem.  They were going to ship out new books as well.  Stay tuned for updates.



 

Does anyone buy the hardcovers that doesn't actually care about the condition of the dust jacket?

Alec Peters

7 comments:

Anonymous said...

I hate the fact that I now have to wait months to get the pocket paperback of the new books, I'm not giving them more then 10 bucks for this and the average B&W drawings don't justify ditching an extra 15 bucks.

captain birdbum said...

Totally agreed. Not happy about this.

Mitchos said...

I actually had a hardback copy of a Montreal Canadiens book signed by Guy Lefleur on the dust jacket, stupidly lent it to my dads mate, came back and the signature had been rubbed off due to wear. Take care of the dust jackets people!!

Anonymous said...

Happened to me too, they replaced the book quite quickly but I have some more books coming in soon (The Scripts, Betrayer, Flight of the Eiseinstein) in hardcover and I'm worried the same thing will happen again.

CLBenarius said...

First off I am totally jealous of your geeky collections but in the most positive sense of the word (so perhaps admiration is a better word?). Thankfully this hasnt happened to me yet but i think you are totally correct and did the right thing. Hopefully this really will lead them to reasses theor packaging and save others this disappointment.

Kevinmcd28 said...

omg can you post pictures of your Captain America collection Im kind of a Captain America junky myself

Loken said...

I don't have photographs of my collection, since I would just be taking pictures of covers of Captain America comics and those are available anywhere. But I have photos of my Cap sketches by famous artists on my Facebook page. alecpeters

Post a Comment

Labels

3D Printing (7) 40K Fluff (3) 40K Nation (2) 6th Edition (32) 7th Edition (8) Aaron Lovejoy (2) Accessories (4) Adepticon (10) Adeptus Mechanicus (19) Aetherium (1) Airbrushes (1) Alan Bligh (1) Alpha Legion (9) Analytics (1) Anvil Eight (1) Apocalypse (43) Apocalypse Games (6) Apocalypse World Records (9) Armies (2) Art (2) Astra Militarum (1) Battle Reports (20) Battlefleet Gothic (2) Battlefoam (3) Battlefront Miniatures (1) Betrayal at Calth (7) Big Daddy (1) Black Templars (3) Blood and Skulls Industry (7) Blood Angels (21) Blood Ravens (1) Campaign (1) Chainsword (1) Chaos (18) Chaos Space Marines (35) City Fight (1) Collectors Editions (1) Conquest (2) Conventions (1) Conversions (14) Cosplay (5) Crimson Templars (5) Daemons (4) Dark Angels (29) Dark Eldar (5) Dave Taylor (2) Dawn of War (1) Death Guard (1) Death Korp of Krieg (1) Death Korps of Krieg (2) Dice of War Games (2) Digital Downloads (2) Dreadnoughts (2) Dreamforge (7) Drop Zone Commmander (1) Dust (1) eBay (6) Eldar (33) Emperor's Children (1) Eternal Crusade (1) Events (2) Facebook (1) Fantasy Flight Games (5) FAQ (6) Feast of Blades (1) Fellblade (14) Finecast (2) Flames of War (2) Flash-Gitz (1) Flyers (16) Forge World (397) Fraud (2) Games Workshop (77) Gamesday (1) Garro (1) Giveaways (8) Grey Knights (5) Heresy Trading (1) Hobby Articles (26) Hobby Supplies (1) Horus Heresy (336) Horus Heresy Weekender (31) House Rules (7) Imperial Fists (12) Imperial Guard (25) Imperial Knights (22) Inferno (6) Inquisition (3) interviews (4) Iron Hands (8) Iron Warriors (5) KICKSTARTER (7) Killzone (1) Knight Titans (5) Legal Issues (3) Legio Custodes (22) Legion of the Damned (4) Leman Russ (1) Leviathan Crusader (1) Lord Inquisitor (12) Magnus (2) mastadon (1) Mastodon (1) Mechanicum (9) Minotaurs (1) Mobile Devices (1) Moritat (1) Necrons (14) New Releases (4) Night Lords (4) Objective Scoring (2) Orks (28) Painting (4) Plastic 30K Kits (1) Podcasts (1) Primarchs (3) Primaris Space Marines (1) Privateer Press (1) Prospero (3) Raven Guard (8) Ravenguard (1) Resin accessories (108) Retailers (7) Roboute Guilliman (1) Rumors (95) Salamanders (5) Scam Alerts (1) Scratch Builds (24) Siegeworld (5) Sisters of Battle (11) Sisters of Silence (8) SoCal Apocalypse (5) Solar Auxilia (12) Sons of Horus (4) Space Hulk (3) Space Marines (56) Space Wolves (13) Special Ops (1) Starter Set (5) Stormbird (1) Supplements (2) Tactics (1) Tallarn (1) Talons of the Emperor (1) Tau (19) Terrain (15) The Big Game (20) The Big Game 2 (17) The Big Game 3 (14) The Big Game 4 (3) The Black Library (118) The Emperor (1) The Inner Geek (4) Thosand Sons (3) Thousand Sons (16) Thunderhawk (5) Titans (24) Tom McBride (33) Tools (1) Tyranids (13) Ultramarines (12) Video Games (16) Videos (1) Wahammer 40k (4) Warhammer Forge (1) Warhammer World (6) Warhawk (3) Warhound Titan (2) Warlord (16) Warmachine (1) Week in Review (1) White Dwarf (10) White Scars (4) WIP (2) Word Bearers (4) World Eaters (3)

Disclaimers

Apocalypse40K is a registered trademark of Dice of War, Inc.. ©Copyright 20010-2013. All rights reserved.

Warhammer 40,000
This web site is completely unofficial and in no way endorsed by Games Workshop Limited.

Adeptus Astartes, Blood Angels, Bloodquest, Cadian, Catachan, the Chaos devices, Cityfight, the Chaos logo, Citadel, Citadel Device, Codex, Daemonhunters, Dark Angels, Dark Eldar, 'Eavy Metal, Eldar, Eldar symbol devices, Eye of Terror, Fire Warrior, Forge World, Games Workshop, Games Workshop logo, Genestealer, Golden Demon, Gorkamorka, Great Unclean One, Inquisitor, the Inquisitor logo, the Inquisitor device, Inquisitor:Conspiracies, Keeper of Secrets, Khorne, Kroot, Lord of Change, Necron, Nurgle, Ork, Ork skull devices, Sisters of Battle, Slaanesh, Space Hulk, Space Marine, Space Marine chapters, Space Marine chapter logos, Tau, the Tau caste designations, Tyranid, Tyrannid, Tzeentch, Ultramarines, Warhammer, Warhammer 40k Device, White Dwarf, the White Dwarf logo, and all associated marks, names, races, race insignia, characters, vehicles, locations, units, illustrations and images from the Warhammer 40,000 universe are either ®, TM and/or © Copyright Games Workshop Ltd 2000-2008, variably registered in the UK and other countries around the world. Used without permission. No challenge to their status intended. All Rights Reserved to their respective owners.

Warhammer
This web site is completely unofficial and in no way endorsed by Games Workshop Limited.

The Chaos devices, the Chaos logo, Citadel, Citadel Device, the Double-Headed/Imperial Eagle device, 'Eavy Metal, Forge World, Games Workshop, Games Workshop logo, Golden Demon, Great Unclean One, the Hammer of Sigmar logo, Horned Rat logo, Keeper of Secrets, Khemri, Khorne, Lord of Change, Nurgle, Skaven, the Skaven symbol devices, Slaanesh, Tomb Kings, Trio of Warriors, Twin Tailed Comet Logo, Tzeentch, Warhammer, Warhammer Online, Warhammer World logo, White Dwarf, the White Dwarf logo, and all associated marks, names, races, race insignia, characters, vehicles, locations, units, illustrations and images from the Warhammer world are either ®, TM and/or © Copyright Games Workshop Ltd 2000-2008, variably registered in the UK and other countries around the world. Used without permission. No challenge to their status intended. All Rights Reserved to their respective owners.


General This web site is completely unofficial and in no way endorsed by Games Workshop Limited.

Adeptus Astartes, Battlefleet Gothic, Black Flame, Black Library, the Black Library logo, BL Publishing, Blood Angels, Bloodquest, Blood Bowl, the Blood Bowl logo, The Blood Bowl Spike Device, Cadian, Catachan, the Chaos device, Cityfight, the Chaos logo, Citadel, Citadel Device, City of the Damned, Codex, Daemonhunters, Dark Angels, Dark Eldar, Dark Future, the Double-Headed/Imperial Eagle device, 'Eavy Metal, Eldar, Eldar symbol devices, Epic, Eye of Terror, Fanatic, the Fanatic logo, the Fanatic II logo, Fire Warrior, Forge World, Games Workshop, Games Workshop logo, Genestealer, Golden Demon, Gorkamorka, Great Unclean One, the Hammer of Sigmar logo, Horned Rat logo, Inferno, Inquisitor, the Inquisitor logo, the Inquisitor device, Inquisitor:Conspiracies, Keeper of Secrets, Khemri, Khorne, Kroot, Lord of Change, Marauder, Mordheim, the Mordheim logo, Necromunda, Necromunda stencil logo, Necromunda Plate logo, Necron, Nurgle, Ork, Ork skull devices, Sisters of Battle, Skaven, the Skaven symbol devices, Slaanesh, Space Hulk, Space Marine, Space Marine chapters, Space Marine chapter logos, Talisman, Tau, the Tau caste designations, Tomb Kings, Trio of Warriors, Twin Tailed Comet Logo, Tyranid, Tyrannid, Tzeentch, Ultramarines, Warhammer, Warhammer Historical, Warhammer Online, Warhammer 40k Device, Warhammer World logo, Warmaster, White Dwarf, the White Dwarf logo, and all associated marks, names, races, race insignia, characters, vehicles, locations, units, illustrations and images from the Blood Bowl game, the Warhammer world, the Talisaman world, and the Warhammer 40,000 universe are either ®, TM and/or © Copyright Games Workshop Ltd 2000-2008, variably registered in the UK and other countries around the world. Used without permission. No challenge to their status intended. All Rights Reserved to their respective owners.